Overview
Polymath Real Estate Limited is a real estate company that is driven by the goal of making real estate transactions easy. Our goal has a company is to make easy the processes of buying properties very friendly, easy and satisfying. Polymath Real Estate LIMITED prides herself in making many real estate owners over a period of time, ensuring that they get good properties, avoiding omonile problems for our investors and doing our due diligence in property verification.
Job Position: Customer Care Representative / Front Desk
Job Location: Awoyaya, Lagos
Job Description
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Requirements
- Must reside around Awoyaya, Ajah and its environs
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
How to Apply
Interested and qualified candidates should send their CV to: Propertypolymaths@gmail.com using the Job Title as the subject of the mail.
