Overview

Ringo Telecommunications is an indigenous Telecommunications company established in 2004. A brand that offers high quality and differentiated solution to customers in the mobile telecommunications industry. We are positioned as a value for money brand that provides a wide range of mobile communication tools, solutions and services in a synergistic manner.

Job Position: Customer Care Representative

Job Location: Isolo, Lagos

Job Responsibilities

  1. Listen to customers’ concerns, issues and questions.
  2. Resolve customers’ concerns and answer customers’ questions to your best ability.
  3. Maintain a positive attitude and calmly respond to customers’ complaints.
  4. Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.
  5. Recommend possible products to meet the customers’ needs.
  6. Refer issues and questions to managers if necessary.
  7. Prepare product and customer reports by gathering data collected during customer interactions.

Job Requirements

  • Candidates should possess a Bachelor’s Degree.
  • 2 – 4 years work experience.
  • Personable and attentive.
  • Strong interpersonal skills.
  • Strong verbal communicator.
  • Familiar with the software used to connect with customers and gather their information
  • Knowledge of applicable products and markets.

Salary
N50,000 monthly

Application Deadline
28th February, 2023.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@ringo.com.ng using the Job Title as the subject of the mail.

Tagged as: Customer Service, Graduate