Overview

Furex Technologies is an innovative, technology-driven company that has existed for five years. It builds industry-leading products that offer crypto-to-crypto swaps, allow consumers and merchants to deposit their coins, and buy/sell digital assets like bitcoin, Ethereum and gift cards on secure and easy-to-use interfaces.

Job Position: Customer Relations and Transaction Specialist

Job Location: Lekki / Ajah – Lagos

Job Description

  • The Customer Relations and Transaction Specialist is responsible to manage client transactions with the organization while delivering quality service within defined timeline.

Job Responsibilities
Customer Service Units & Bitcoin Account Management Unit:

  • Monitor and Supervise Transactions
  • Ensure Clients get Timely Response to all Enquiries for Bitcoin, USDT, Crypto
  • Generating and Manage Reports

Giftcard Transaction Specialist Unit:

  • Adding clients that want to trade bitcoin and crypto generally to the bitcoin groups created for the CTRS operations.
  • Trading Gift cards daily
  • Generating and Manage Reports

Finance Unit:

  1. Monitor Day to Day operations in the department
  2. Reconciling payments to ensure the accounting system reflects the correct transactions.
  3. Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
  4. Validate Withdrawals of and for Customers
  5. Ensure Cashflow is stable
  6. Process timely payments for all Clients
  7. Generating and Manage Reports

Job Requirements

  1. Candidates should possess an OND / NCE / HND qualification with 0 – 1 year work experience.
  2. Experience reconciling accounting figures and financial records
  3. Ability to identify errors
  4. Appropriate handling of sensitive information
  5. Ability to work to deadlines
  6. High level of attention to detail
  7. Excellent written and verbal communication skills
  8. Strong client relationship management and customer service skills
  9. Team player with the ability to work with multiple parties
  10. Intermediate to advanced computer software skills, including Excel and Accounting packages.

Remuneration
N60,000 – N80,000 Monthly.

Application Deadline
27th December, 2022.

How to Apply
Interested and qualified candidates should send their CV to: hr@myfurex.co using the Job Title as the subject of the email.

Tagged as: Customer Service, Graduate