Overview
Hobark International Limited (HIL) is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as a staffing agency based in Port Harcourt. Currently we have offices in 4 countries with our head office in Lagos.
Job Position: Customer Retention Associate
Job Location: Lagos
Job Description
- Reaching out to customers before their respective renewal dates to notify them of the renewal.
- Identify opportunities to cross-sell existing products and services to customers to generate company revenue. Also upsell products and services to existing clients to increase sales and improve the profit margin.
- Build excellent knowledge of D&B products and services and advise customers appropriately.
- Building positive relationships with customers and business associates.
Job Requirements
- B.Sc. in Economics, Marketing, Business Administration, Social Sciences, or any relevant Degree.
- 2 – 6 years Customer Service, Sales, Business Development, Customer Support or Telemarketing experience.
- Excellent communication skills and the ability to transform customer conversations into business-driving relationships while still managing to serve the customers’ goals as best as possible.
- Experience working in a target driven environment.
- Knowledge of churn reduction tactics and experience implementing these tactics.
How to Apply
Interested and qualified candidates should:
Click here to apply online