Overview

Law and Visas is an Immigration Law Firm based in Lagos Nigeria. The firm has been operating in Nigeria for 10 years. We are a leading firm in Immigration Services.

Job Position: Customer Service / Application Officer

Job Location: Lagos

Job Description

  1. We are looking for a competent client relationship officer. This is a customer service position. The position requires you to provide excellent customer service to our clients and the office team.
  2. Experience in immigration law is not essential. However, an experience in working in a business and office environment, getting tasks done in a short time is essential.

Job Responsibilities

  1. Fill in Clients records and forms
  2. Check and process clients documents
  3. Analyze clients documents
  4. Scan and Upload documents
  5. Fill forms online
  6. Anaylse situation and issues
  7. Check for errors in documents
  8. Sell service to the prospective clients
  9. Collect Client information and fill out application forms
  10. Liaise with clients on a daily basis
  11. Assist clients with knowing the range of services offered
  12. Demonstrate good knowledge of services to clients
  13. Greet clients in a friendly, polite, and professional manner
  14. Educate clients about current immigration developments and trends
  15. Ring up clients, respond to emails, meet face to face, and chat to clients to take payments, and you issue receipts
  16. Contribute to team’s daily sales goals

Job Requirements

  1. B.Sc / HND Degree holder of any discipline from a reputable institution
  2. Minimum 3 years of work experience
  3. Must have experience working in a business/office environment
  4. Must have good data analysis skills
  5. Must be able to follow set company rules and standards
  6. Minimum of Second class lower or itsequivalent.
  7. Must have good interpersonal and organizational skills
  8. Must have good knowledge of basic computer applications ie Microsoft word, chrome etc.
  9. Must have excellent verbal communication skills
  10. Strong orientation towards providing excellent customer service
  11. Basic math skills
  12. High attention to detail
  13. Demonstrated selling skills
  14. Ability to maintain a professional appearance
  15. Must reside in Lagos. Must be able to travel to the office early at normal office hours.
  16. Fluent in spoken English.
  17. Must have good writing ability / skills.
  18. Must have good research and fact-finding abilities / skills.

Salary
N100,000 – N120,000 Monthly.

Application Deadline
31st July, 2023.

How to Apply
Interested and qualified candidates should send their detailed Resume and a Cover Letter (specifying the position being applied for) to: jobs@lawandvisas.com using the Job Title as the subject of the email.

Note: Application sent after the Application closing date may not be considered.

Tagged as: Customer Service