Overview

Mara Cruiz Organics, a beauty brand that manufactures hair products for Africans, is recruiting a suitably qualified individual to fill the position below:

Job Position: Customer Service Executive

Job Location: Surulere, Lagos

Job Responsibilities

  1. Manage large amounts of incoming order
  2. Convert leads to customers
  3. Identify and assess customers’ needs to achieve satisfaction
  4. Build sustainable relationships and trust with customer accounts through open and interactive communication
  5. Provide accurate, valid and complete information by using the right method and approach
  6. Meet customer service teamsales targets
  7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  8. Keep records of customer interactions, process customer accounts and file documents
  9. Follow communication procedures, guidelines and policies
  10. Take the extra mile to engage customers
  11. Follow up on present and past customers.

Job Requirements

  • Candidates should possess an OND / HND / Bachelor’s Degree with 0 – 3 years relevant work experience.

Application Deadline
3rd September, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Customer Service, Graduate

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