Overview

Mainstreet Financial Services Limited is a new microfinance institution (MFI) established to serve the lower and middle active population of the economy. Its main area of operation is to drive loans and investments from its potential clients through group lending model to market group, cooperarive societies, unions etc.

Job Position: Teller / Customer Service Officer (CSO)

Job Location: Ibeju-Lekki, Lagos

Job Responsibilities

  1. Handling of the customer service duties.
  2. Posting of transactions e.g. Cash, transfers etc
  3. Customers Account opening
  4. Ensure timely deliverables of clients’ request.
  5. Ensure clients are retained through service satisfaction.
  6. Proper and adequate understanding of the products and services.
  7. Give feedback/report to the management for decision making where necessary.

Job Requirements

  1. Candidates should possess an OND / HND qualification in Banking / Finance, Accounting, Business Administration and other related disciplines
  2. A relevant experience of 1 – 2 years (microfinance industry experience is an advantage).
  3. Good display of computer skills (Microsoft office tools)
  4. Excellent written and verbal communication skills
  5. Good interpersonal skills.
  6. Ability to multi-task
  7. Ability to work under pressure.

Competency / Skill Requirements:

  1. High level of integrity and efficiency
  2. Ability to handle liquid assets (cash)
  3. Display a high professional character in the discharge if his/her duties
  4. Display high level of confidentiality i.e. keep safe custody of customers` files and information.
  5. Assist team member to achieve branch goals and objectives
  6. Focuses on branch growth and customer service satisfaction
  7. Accuracy and precise attention to details.
  8. Ability to work with minimal supervision.

Application Deadline
21st July, 2023.

How to Apply
Interested and qualified candidates should send their CV to: myrecruitments22@gmail.com using the Job Title as the subject of the mail.

Note

  1. Only shortlisted candidates shall be contacted.
  2. Applicants must be residing around Ajah, Awoyaya, Bogije, Lakowe, Epe and its environs.

Tagged as: Customer Service