Customer Service Representative at Bozjewelry

A Luxury and Premium Jewelry manufacturing brand is recruiting to fill the position below:

Job Position: Sales Administrative Manager / Customer Service Representative

Job Location: Ikeja, Lagos

Job Description

• We are seeking a meticulous and adaptable sales administrator to manage our store, purchase orders, and invoices. In this role, you will act as the customer service representative, take orders, and monitor and ensure clients’ orders are complete while also ensuring customer satisfaction.
• To ensure success, you should have experience in a sales environment and advanced administrative and customer service skills.

Job Responsibilities

1. Receiving and processing purchase orders.
2. Issuing sales transaction invoices.
3. Verifying orders, including customers’ personal information and payment details.
4. Contacting customers by phone or email to answer queries and obtain missing information.
5. Maintaining and updating sales and customer records.
6. Compiling sales reports.
7. Directing feedback from customers to relevant departments.
8. Overseeing the daily activities of the Store

Job Requirements

1. MSc, BSc, or HND Degree in Business Administration or related degrees.
2. Previous experience in sales administration, or a similar role.
3. Exceptional interpersonal and customer service skills.
4. Advanced knowledge of administrative recordkeeping.
5. Familiarity with sales reports and sales records.
6. Proficiency with word processing and spreadsheet software.
7. Excellent written and verbal communication skills.
8. Good use of social media and content creation abilities
9. Smart, Knowledgeable, and Presentable
10. Must have a good character and pay attention to details.
11. Must be living in Ikeja and Environs

Salary
N200,000 – N300,000 monthly.

Application Deadline
20th December, 2022.

How to Apply
Interested and qualified candidates should send their CV to: jobs@bozjewelry.com using the Job Title as the subject of the mail.