Filmhouse Cinemas Limited is a dynamic film exhibition company. Our expertise are in the areas of: Cinema operations, management of sites, Ownership of sites, Consultancy for cinema development, Design Fit-out; Cinema project management, Film Distribution: Rights Acquisition, Booking into cinemas, and content development.

Job Position: Customer Service Representative (Team Member)

Job Location: Lekki – Epe Expressway, Lagos

Job Description
Essential duties and key responsibilities include the following and other duties as may be assigned:

  1. Selling box office tickets, responding to queries reservations and sales.
  2. Monitoring and maintaining cash flow, ensuring that there are no shortages.
  3. Ensuring that guests are well guided to entrance and exit into the cinema.
  4. Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
  5. Participating in briefings and other meetings as requested by the cinema manager.
  6. Attend and participate in training sessions as required by managers and HR.
  7. Contribute to increasing concession revenues.
  8. Responsible in the arrangement and cleaning of designated areas.

Job Requirements

  1. The right candidate must have a minimum of OND from a recognized institution.
  2. Excellent customer skill.
  3. Must be a good team player with excellent ability to multi-tasking and able to adapt to varying situations.

Other Requirements:

  1. Job knowledge
  2. Customer Relation Skills
  3. Negotiation & Networking Skills
  4. Personal Credibility
  5. Planning and Organizational Skills
  6. Communication Skills
  7. Analytical skills

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Sales