Overview

Ileoja Marketplace is a multi-sector company driving innovation across e-commerce, tech education, real estate, agribusiness, and digital product sales. Our mission is to empower individuals and businesses by providing quality products, educational resources, and industry-leading services, all tailored to meet evolving market needs.

Job Position: Customer Service Representative
Location: Ibadan, Oyo

Job Summary

  1. We’re seeking a dedicated Customer Support Representative to join our team and ensure smooth order processing and delivery management.
  2. The ideal candidate should be detail-oriented, professional, and an excellent communicator who can ensure a seamless experience for our customers.

Job Responsibilities

  1. Order Confirmation: Verify customer orders through calls or messaging apps to ensure accuracy.
  2. Delivery Coordination: Follow up with delivery agents to confirm timely and successful deliveries.
  3. Customer Communication: Provide customers with timely updates on their orders, including delivery schedules or any changes.
  4. Record-Keeping: Maintain accurate records of orders and deliveries for easy reference.
  5. Feedback Reporting: Relay common customer feedback and delivery issues to management to improve service.

Job Requirements

  1. Candidates should possess an OND / HND / NCE / FLSC / B.Sc Degree with 2 years of experience.
  2. Smart Appearance: Must dress professionally and represent the brand’s image.
  3. Excellent Communication Skills: Outgoing, with the ability to communicate confidently and effectively.
  4. Browsing Phone with WhatsApp: Required for communication with customers and delivery agents.
  5. Proactive & Detail-Oriented: Ability to manage multiple orders and handle follow-ups efficiently.
  6. Age Requirement: Must be 18 years or older.

Salary
N80,000 – N150,000 Monthly.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Customer Service