Overview

The Nirvana synergy company is a company that has a vision to provide top quality products that solve everyday challenges of our customers in Nigeria and beyond. We pride ourselves in a workplace that works hard, has work place relationship and serve our client A+ quality everyday.

Job Position: Customer Service Representative

Job Location: Okota, Lagos

Job Description

  • The Customer service representative will help customers with complaints and questions provide product & service information, process orders and returns with accuracy and efficiency.

Job Responsibilities

  1. Processing and closing sales and transactions satisfactorily
  2. Answering questions about company’s product and services
  3. Collecting. Identifying and analyzing customer feedback and complaints
  4. Following up with prospective and current customers on their use of our products in order to retain them
  5. Developing and documenting knowledge into helpful content
  6. Building sustainable relationships and trust with customer accounts through open and interactive communication.
  7. Meeting personal/customer service teamsales targets and call handling quotas.

Job Requirements

  1. Candidates should possess minimum of an OND qualification.
  2. Must be a good team player, possess good character traits and personality
  3. Must have at least 2 years’ experience as a customer service representative
  4. Must have the ability to multi-task, prioritize, and manage time effectively
  5. Must have customer orientation and ability to adapt/respond to different types of characters
  6. Must have excellent communication and presentation skills
  7. Must live within Okota/Ago/Isolo and environs.

Salary
N70,000 Monthly.

Application Deadline
11th January, 2024.

How to Apply
Interested and qualified candidates should send their CV to: jobs@nirvanasynergy.com using the Job Title as the subject of the mail.

Tagged as: Customer Service, Graduate