Overview

Hello Fresh is currently recruiting suitably qualified candidates to fill the position below:

  • Job Position: Fast-Food Manager
  • Job Location: Onitsha, Anambra

Job Description

  • We are looking for a Fast-food Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
  • The Fast-food Manager’s responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. You will ensure efficient operation of the Fast-food, as well as maintain high production, productivity, quality, and customer-service standards.

Job Responsibilities

  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils, and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage Fast-food good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly, and annual revenues and expenses
  • Promote the brand in the local community
  • Recommend ways to reach a broader audience
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future fast-food operations

Job Requirements

  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus
  • Should possess 2 – 4 years work experience.
  • Proven work experience as a Fast-food Manager, Restaurant General Manager, Hospitality Manager, or similar role
  • Proven customer service experience as a manager
  • Strong leadership, motivation, and people skills
  • Acute financial management skills

Closing Date
27th February 2021.

How to Apply

Interested and qualified candidates should send their CV in PDF format to: Hellofresh136@gmail.com using the “Job Title” as the subject of the email.

Note: Kindly note that only applicants residing within Fegge, Onitsha environment will be shortlisted for the role.

Tagged as: Hospitality