Overview
Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world’s smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading ‘Neobank’ for Africans.
To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.
Job Position: Fraud Analyst – Talent Pool
Job Location: Lagos
Job Description
- We are seeking a highly skilled and detail-oriented Fraud Analyst to join our dynamic Fraud Team. In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers’ finances.
Job Responsibilities
As a Fraud Analyst, your responsibilities will include:
- Identifying and investigating cases of fraud across our various channels
- Implementing measures to mitigate fraud risks and prevent fraudulent activities
- Monitoring all electronic transactions to detect suspicious patterns
- Handling escalations and providing timely resolutions to fraud-related issues
- Collaborating with internal stakeholders to identify trends and implement control measures
- Providing investigative findings on reported fraud cases to customers
Job Requirements
- Bachelor’s Degree in a relevant field
- Minimum of 2 years of experience in fraud analysis or a similar role
- Strong analytical and problem-solving skills
- Knowledge of fraud prevention techniques and technologies
- Proficiency in using fraud detection tools and software
- Excellent attention to detail and ability to work with large volumes of data
- Good communication skills and ability to collaborate effectively with cross-functional teams
- Ability to work in a fast-paced environment and handle multiple priorities
Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:
- Pension
- Competitive annual leave plus bank holidays
- Group life insurance
- Health insurance
- L&D training
- We are advocates of work-life balance and offer a 3 day per week remote working option
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: This is not a live vacancy. If you are interested in becoming part of our Talent Pool for future Fraud Analyst positions, we encourage you to submit your application. If shortlisted, we will promptly reach out to you as soon as a new role becomes available.