Overview
The CVM Career Company, a career consulting firm, is recruiting to fill the position below:
Job Position: Front Desk Officer / Secretary
Job Location: Lekki Phase 1, Lagos
Job Position
- We are looking for a Front desk/Secretary to provide a variety of client services and ad hoc administrative support duties in ensuring clients receive top-quality service.
- This entails providing exceptional customer service assistance and an overall welcoming environment for clients and staff of the company.
Job Responsibilities
- Provides customer service support to the organization by obtaining, analyzing, and verifying the accuracy of order information in a timely manner.
- Prepares customer service summary reports.
- Coordinates the handling of difficult and/or unusual situations.
- Answer customer inquiries and follow through on requests.
- Ensures and provides quality service to both internal and external customers.
- Handle inbound customer service calls with professionalism.
- Receive, sort, and distribute daily mail/deliveries.
- Update the calendar and schedule meetings.
- Ensures reception area is tidy and presentable, with all the necessary stationery and material..
- Keep updated records of office expenses and costs.
- Order front office supplies and keep an inventory of stock.
- Perform other clerical duties such as filing, photocopying, transcribing, and faxing.
- Arrange travel and accommodations, and prepare vouchers.
Job Requirements
- Proven experience as a front desk representative, or relevant position.(preferably female)
- Familiarity with office machines (e.g. fax, printer, etc.)
- Knowledge of office management and basic bookkeeping.
- Fluent in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Good Critical thinking and Problem-solving skills.
- Customer service orientation.
- Proximity to location.
Salary
N100,000 Monthly.
Application Deadline
22nd June, 2023.
How to Apply
Interested and qualified candidates should send their CV to: jobs@thecvmcareercompany.com using the Job Title as the subject of the mail.