Willers Solutions Limited – Our client, a reputable Firm is recruiting suitable candidates to fill the position below:

  • Job Position: General Manager – Operations
  • Job Location: Lagos

Job Summary

  • GM, Operations will oversee the company’s manufacturing activities, leading strategic execution and coordinating resources to create excellent products.
  • While they oversee Operations coordinators, who take care of day-to-day details, it is also their job to make sure that deadlines are met, and standards are upheld.

The ideal candidate:

  • The ideal candidate must be well experienced in all aspects of manufacturing operations with at least 15 years of progressive manufacturing experience.
  • Should be smart and energetic.
  • Should possess strong leadership skills and a forward-thinking mindset to support the company in the execution of strategic initiatives.
  • Should have an excellent working knowledge of SAP ERP System.
  • Should have an analytical mind with strong problem-solving skills
  • Should have a strong operational experience with the ability to establish and measure KPI’s.

Job Responsibilities

  • Directs factory level support functions including finance, engineering, materials, quality assurance, and human resources to ensure alignment with overall plant operations
  • Directs all aspects of the business operations, including purchasing, scheduling, manufacturing, warehousing, shipping/receiving, quality assurance, and customer service.
  • Prepare an annual manufacturing plan and policy guidelines to drive the performance of key result areas on production activities and continuous implementation monitoring.
  • Optimally make sure that manufacturing units improve on the standard efficiencies in terms of Machine efficiencies, material yields, labor, and overhead costs versus budget.
  • Develop and nurture a dynamic and competent workforce through a robust performance-driven culture.
  • Works with the Operations Coordinator to ensure that the facility’s operational activities and tactical actions are executed so that the plant’s working capital is properly managed.
  • Enforces all company policies, including safety, production, quality, sales, human resources, customer service, and accounting policies.

Strategy, Policies, Processes, and Procedures:

  • Determine the strategic direction of a company’s manufacturing unit, setting the plan for products, processes, and factory relationships with the goal of increasing efficiency and profitability.
  • Set policies and makes decisions guiding productivity, quality, and cost-efficiency of plant operations.
  • Implements, drives, and sustains key initiatives that support operational strategic goals.
  • Monitors and evaluates workflow and assembly methods and makes recommendations for process improvements.
  • Create or refine systems to minimize error and bolster productivity.

Team Management:

  • Manage teams that handle engineering, quality control, and production in order to ensure smooth production execution.
  • Meet regularly with respective managers within production to set key indicators for evaluating performance.

Financial Planning:

  • Works to ensure that the facility’s financial goals are met, including monthly profitability and EBITDA targets.
  • Frequently researches cost savings opportunities, leading and monitoring all progress in capturing savings opportunities.
  • Manage and maintain labor and operating costs in accordance with budgets and strategic goals.
  • Manage finances, monitoring budgets, expenses, and product unit costs to drive revenue and margin projections.

Operational Performance Management:

  • Implement an Operational Performance Tracking System which includes the key performance indicators covering manufacturing, engineering, quality assurance, manpower levels, and finance.
  • Establishes systems to collect metrics, analyze productivity, and set performance targets that will meet revenue and cost goals
  • Develop performance and efficiency metrics, identifying areas for improvement, and reporting results to executive leadership.
  • Ensures manufacturing performance and quality goals are met.
  • Review personnel performance to determine individuals most suited for promotion.

Technical and Facility Maintenance:

  • Monitors the facility’s equipment needs and ensures that the technical team is working to keep the company’s equipment and physical facility are properly maintained.
  • Constantly assesses the facility’s operational efficiencies and seeks out opportunities to improve it in an economic manner.

Logistics and Procurement:

  • Oversee the procurement of raw materials and equipment required for manufacturing
  • Oversee Effective running of truck operations, ensuring arrival of the truck to the office, loading of the truck, and departure of the truck in a timely, efficient manner.
  • Ensure that containers enter the port on time

Health, Safety and Environment, Quality Assurance / Control:

  • Identify and manage key business and company risks and insurance requirements
  • Maintain and ensure compliance with the documented system of finance policies and procedures across the group
  • Responsible for audit reviews of business units, financial and management processes and systems to ensure compliance with company policies and procedures.
  • Supervise and coordinate the preparation and implementation of annual internal audit plans /programs and endure adherence to plans.
  • Lead audits/special reviews of operations and assessment of business risk and provide recommendations for strengthening existing internal controls.

Training and Development:

  • Coach, mentor, and develop employees under their supervision, providing training for important topics such as risk mitigation, safety protocols, usage of new equipment, and industry best practices to build high-performing teams.
  • Assigns stretch assignments to further train and enhance staff development.
  • Promotes cross-training to optimize workforce, ensures functional coverage, reduces labor costs, and supports succession planning.
  • Leads the development and deployment of manufacturing practices focused on quality and continuous improvement.


  • Prepare production, staff, and financial reports.
  • Ensure Annual, Monthly, and Weekly reports are prepared properly and sent on time.
  • Ensure accurate reporting for Management.

Job Requirements

  • Bachelor’s degree, preferably in Industrial or Chemical Engineering, other Engineering or Business.
  • 15 years of progressive manufacturing experience
  • Strong operational experience with the ability to establish and measure KPI’s.
  • Proven analytical, evaluative, and problem-solving abilities, with keen attention to detail.
  • Proven financial acumen.
  • Experience in managing continuous improvement projects.
  • Knowledge of GMP’s, ISO guidelines related to the industry.
  • Familiar with OSHA and HSE compliance procedures.
  • Strong interpersonal skills, and excellent written and oral communication skills.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Proficient in ERP systems and Microsoft Office.

Closing Date
30th March 2021.

How to Apply

Interested and qualified candidates should send their CV to: lizzy.bika@willerssolutions.com using the “Job Title” as the subject of the email.

Tagged as: Administrative