Overview

Prestigious Consulting Group – Our client is a leading healthcare agency specializing in providing high-quality elderly care services to individuals in need. They are committed to delivering exceptional care and support to enhance the well-being and quality of life for their clients.

Job Title: Elderly Care Home Health Agency Manager

Job Location: Agungi, Lagos

Job Description

  1. As the Elderly Care Home Health Agency Manager, you will be responsible for overseeing the day-to-day operations of our agency, ensuring the provision of top-notch care services to our clients.
  2. You will play a crucial role in recruiting and managing staff, as well as implementing effective marketing strategies to attract new customers.
  3. The ideal candidate will possess a combination elderly home care managerial expertise, strong interpersonal skills, and a passion for improving the lives of the elderly.

Job Responsibilities
Staff Recruitment and Management:

  1. Develop and implement effective recruitment strategies to attract qualified and compassionate caregivers, nurses, and support staff.
  2. Conduct interviews, evaluate candidates, and make informed hiring decisions to build a skilled and reliable team.
  3. Provide orientation, training, and ongoing supervision to staff members to ensure their adherence to agency policies, procedures, and quality standards.
  4. Conduct regular performance evaluations and provide constructive feedback, coaching, and mentorship to enhance employee performance and professional growth.

Operations Management:

  1. Oversee the daily operations of the elderly care home health agency, ensuring compliance with applicable regulations, policies, and procedures.
  2. Maintain accurate client records and ensure confidentiality of sensitive information.
  3. Monitor and optimize the efficiency of operational processes, implementing improvements when necessary.
  4. Collaborate with other departments to ensure seamless coordination of care services and effective communication.
  5. Client Relationship Management:
  6. Foster positive relationships with clients and their families, ensuring their satisfaction with the care services provided.
  7. Conduct client assessments and develop personalized care plans in collaboration with healthcare professionals and clients’ families.
  8. Address client concerns, complaints, and feedback promptly and effectively, striving to continuously improve the quality of care.

Marketing and Business Development:

  1. Develop and implement marketing strategies to promote the agency’s services and attract new customers.
  2. Identify and target key market segments, fostering relationships with referral sources, such as hospitals, physicians, and community organizations.
  3. Participate in networking events, conferences, and community outreach activities to raise awareness of the agency’s offerings.
  4. Monitor market trends and competition, providing recommendations to senior management for business growth and expansion opportunities.
  5. Work with Digital marketing team to promote broad market scope for attracting new clients.

Financial Management:

  1. Collaborate with the finance department to develop and manage the agency’s budget.
  2. Monitor and control expenses, ensuring cost-effective operations without compromising the quality of care.
  3. Ensure accurate and timely billing processes, including coordination withaccounts department and management one payment structure.
  4. Regular update on billing and cost breakdown for clinent

Job Requirements

  1. Bachelor’s or other Degree in Nursing, Healthcare Administration, Business Management, or a related field.
  2. Proven experience (at least 5 years) in a managerial role within the elderly care or healthcare industry.
  3. Strong knowledge of elderly care regulations, policies, and best practices.
  4. Excellent leadership and team management skills, with the ability to inspire and motivate staff.
  5. Exceptional interpersonal and communication skills to build positive relationships with clients, staff, and external stakeholders.
  6. Demonstrated ability to develop and execute effective recruitment and retention strategies.
  7. Proficiency in marketing techniques and strategies to attract and retain clients.
  8. Strong organizational and problem-solving skills, with the ability to prioritize tasks and make sound decisions.
  9. Knowledge of financial management principles and experience in budget development and control.
  10. Ability to adapt to changing environments and work effectively under pressure.

Salary
N85,000 monthly

Application Deadline
15th June, 2023.

How to Apply
Interested and qualified candidates should send their CV to: hrprestigiousconsult@outlook.com using the Job Title as the subject of the mail.

Tagged as: Health