HR Associate at Food Concepts Plc

Since launching in 2004, Chicken Republic (a Subsidiary of Food Concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest-growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

Job Position: HR Associate
Location: Lagos, Nigeria

Job Objectives

1. Responsible for managing HR Operations in the designated Division
2. To oversee all human resources operations within assigned business divisions and ensure they are aligned with Food Concepts’ overall business goals

Core Responsibilities  
Strategic Planning & Implementation: 

1. Consult with line management and provide Human Resource guidance
2. Implement the behavioural matrix that aligns the objectives and priorities of the company with those of the assigned division.

Human Resource Management Services:

1. Analyse trends and metrics with the HR department
2. Consult with the line management of the assigned division and provide daily HR guidance
3. Plan the requirement and availability of human resources for the assigned division/business over time and ahead
4. Provide candidates for all vacancies that exist in the assigned division and ensure only credible employees are recruited at any given time
5. Make available for all staff all work tools or conditions that contribute to or enhance the delivery of excellent performance from employees
6. Establish a network of relationships with the employees and ensure that this improves efficiency across the business
7. Ensure the compliance of employees with the business rules and the company policies, and the statutes listed in the staff handbook
8. Resolve complex employee relations issues and address grievances
9. Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
10. Ensure the jobs provided for assigned business divisions are adequately manned and not unnecessarily absent
11. Must ensure that absenteeism in the assigned business division is not too high beyond the accepted limit.
12. Provide HR policy guidance
13. Monitor and report on workforce and succession planning
14. Identify aspects of the assigned business operation/division that require adequate skills improvements through training; Internal and External
15. Provide the needed training programs required for the business to enhance the productivity of staff
16. Liaise with the Training Unit to facilitate the needed training for the division
17. Provide feedback through nominated employees on all trainings scheduled for improved efficiency of the Training Unit
18. Suggest new HR strategies to management

Administrative Functions:

1. Keep the records, documents, and files relating to all staff
2. Ensure all due correspondences, memos, reports and certificates are tracked in each employee’s files
3. Provide periodic up-to-date reports on key Human Resources metrics and activities as they relate to the business division
4. Performs any other related task as may be assigned from time to time

Key Performance Indicators

1. Labour Turnover Rate (Target Vs Actual)
2. % of Staff Cost to Revenue
3. % of Staff Cost to Operating Cost
4. HR ROI
5. Time to complete the task/project.

Job Specifications 
Educational Requirements:

1. A good First Degree in Social / Management / Physical Sciences
2. Possession of a postgraduate degree in Human Resources/Business Administration or a related field is an added advantage

Professional Requirements:

1. Membership of CIPM, HRCI, CIPD or any other related professional qualification is required.

Experience Requirements:

1. Minimum of 3-4 years’ experience in a similar role

Knowledge Requirements:

1. Knowledge of all HR Management Services
2. Knowledge of HR practices and employee management
3. Knowledge of Employee Relations and Emotional Intelligence
4. Demonstrate the ability to act as a consultant on human resources management and organisational changes.
5. Demonstrates excellent people management skills
6. Demonstrates knowledge of Process Management, Knowledge and Application
7. Analytical and goal-oriented
8. Demonstrable experience with HR metrics
9. Knowledge of labour legislation and HR policies
10.  Knowledge of processes in the Food/QSR Industry.

Decision Expectations:

1. Provides recommendations/ advice to the management on employee-related matters
2. Provides customer-focused HR Services

Working Conditions

1. Jobholder typically works 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
2. This role is largely office-based, although it may require visiting business stores to check on employee performance.
3. It can be demanding, especially during peak periods such as salary dates, where the jobholder bears the brunt of ensuring the salaries of staff are processed accurately and received on time

Contacts and Purpose of Contact:
Internal Contacts (most frequent contacts):

1. Senior Management
2. Line Managers
3. Employees

Purpose of Contact:

1. Exchange or provide information
2. Obtain, clarify, and discuss information
3. Present, discuss information and problems
4. Collaborate, negotiate and present ideas
5. Deal with, influence or motivate subordinates
6. Promote, justify or settle highly sensitive matters

External Contacts (most frequent contacts):

1. Service Providers/ Vendors
2. Government Regulators.

How to Apply
Interested and qualified candidates should:
Click here to apply online