Overview
AB Microfinance Bank is a national microfinance bank licensed by the Central Bank of Nigeria (CBN), with its head office in Lagos and branches spread across Lagos, Oyo, Ogun, Ondo and Anambra State. AB Microfinance Bank Nigeria is committed to its passion for helping to improve the business opportunities of entrepreneurs by providing them with easy access to affordable loans, as well as improving the general financial status of everyone with its deposit accounts. It is a limited liability company duly incorporated in Nigeria under the 2002 Companies and Allied Matters Act, and is regulated by the Central Bank of Nigeria as a fully fledged microfinance bank.
The Bank has an exceptional group of very strong international shareholders committed to the task of improving access to financial services in the country. These shareholders are Access Microfinance Holding AG of Germany, KfW – the German Development Bank, the African Development Bank, and the International Finance Corporation of the World Bank Group. Together, they have an established record of setting up and managing microfinance banks across the African and Asian continents in such countries as Nigeria, Tanzania, Liberia, Zambia, Rwanda, Madagascar, Azerbaijan, Tajikistan, Georgia and Brazil.
Job Position: IT Change Officer
Location: Ikeja, Lagos
Job Responsibilities
- Coordinate the IT change management activities within the department. The primary objective of change management is to enable beneficial changes to be made, with minimum disruption to IT services
- Responsible for controlling the lifecycle of all changes and the change portfolio
- Ensure updates to the change management guidelines and procedures
- Implement the change management guidelines and ensure compliance at all times
- Conduct impact analyses, assess change readiness and identify key stakeholders
- Review change requests and ensure completeness with required stakeholders
- Integrate change management activities into project planning
- Keep proper records of the Deployment Readiness Form (DRF)
- Identify and manage anticipated resistance
- Follow and check the evolution of the change requests implementation
- Process owner of the change management process
- Deliver training sessions on the change management process when required
- Key player in the solution delivery lifecycle process
- Define and measure success metrics and monitor change progress
- Track and report issues
- Ensure process improvement over time by leveraging lessons learned exercises.
- Regular Post Implementation Review (PIR)
- Develop knowledge of products and processes
- Be a key player in business process re-engineering within the department
Requirements
- Minimum B.Sc / HND in Computer Science, Economics or related discipline with cognate experience
- Minimum of four years working experience within an IT environment and in a similar role
- Good knowledge of business processes and/or Accounting
- Analytical, problem-solving skills and a process-oriented approach to work
- Self-starter, self-managed, and able to work under stress to meet deadlines
- Collaborative, consultative and customer-oriented approach
- Strong communicator & negotiator, and Affinity with the IT world
- Reliable team player with excellent communication skills
- Require effective prioritisation, time management, team spirit, and organisational abilities.
- Excellent communication skills
- Prior working experience with a Core Banking System (CBS) or a software package
- Background in microfinance, banking, accounting and/or IT
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Only shortlisted candidates will be contacted.