PalmPay is a pan-African Fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

Job Position: IT Support Engineer

Job Location: Ikeja, Lagos

Job Description

  1. Are you passionate about technology and eager to kickstart your career in IT support?
  2. Join our team at PalmPay, a leading fintech company, and play a crucial role in supporting our IT operations.

Job Responsibilities

  1. Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.
  2. Provide support to end-users, resolving hardware and software issues promptly.
  3. Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.
  4. Assist in enforcing security standards, regulatory compliance, and best practices.
  5. Stay updated on emerging technologies and industry trends, contributing to technology improvements.
  6. Support system monitoring, troubleshooting, and maintenance to minimize downtime.
  7. Assist with vendor management, contract negotiations, and issue resolution.

Job Requirements

  1. Bachelor’s Degree in Computer Science, Information Technology, or a related field.
  2. A Master’s degree is a plus.
  3. Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.
  4. Strong problem-solving skills and the ability to work under pressure.
  5. Effective communication and interpersonal skills for collaboration with teams.
  6. Eagerness to learn and grow in the IT support field.


  1. Opportunity to work with cutting-edge technology and gain hands-on experience.
  2. Collaborative and innovative work environment.
  3. Professional development and growth opportunities.
  4. Competitive compensation and benefits package.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Engineering