Overview

9jaschooldesk is an Edutech company that is focused primarily on k-12 Education and “bridging the gap between demand for and access to quality education through the process of decentralizing the traditional method of learning”. We’re on a Mission to encourage positive student behaviour and to provide a means for schools, teachers, parents and students to communicate frequently and effectively towards student development.

Job Position: IT Support Personnel

Job Location: Lagos

Job Description

  1. Install and configure computer hardware operating systems and applications
  2. Monitor and maintain computer systems and networks
  3. Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  4. Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  5. Replace parts as required
  6. Provide support, including procedural documentation and relevant reports
  7. Follow diagrams and written instructions to repair a fault or set up a system
  8. Support the roll-out of new applications
  9. Set up new users’ accounts and profiles and deal with password issues
  10. Respond within agreed time limits to call-outs
  11. Work continuously on a task until completion (or referral to third parties, if appropriate)
  12. Prioritise and manage many open cases at one time
  13. Rapidly establish a good working relationship with customers and other professionals, such as software developers
  14. Test and evaluate new technology

Job Requirements

  • Interested candidates should possess an OND qualification with at least 1 year relevant work experience.

Salary
N50,000 – 100,000 / month.

Application Deadline
16th January, 2023.

How to Apply
Interested and qualified candidates should send their CV to: 9jaschooldesk@gmail.com using the Job Title as the subject of the email.

Tagged as: Graduate, Information Technology