Overview

Carbon is a pan-African digital bank with a mission to provide friction-free finance to its customers. Carbon promises to play a fundamental role in its customers’ lives wherever they are, with flexible solutions. We pride ourselves on our efficiency and with just $10mm of equity raised in 2015, we have disbursed over $100m in loans and earned more than $30mm in revenue over the last 2 years. Carbon has operations in Ghana, Kenya, and Nigeria, supported by a talented team spread between Lagos, Nairobi, London, Argentina, and Palo Alto so we operate with a remote-first mindset.

Job Position: Junior Operational Excellence Analyst

Job Location: Lagos

Job Description

  • We seek a highly motivated and detail-oriented Junior Operational Excellence to join our team.
  • The successful candidate will contribute to process optimization and automation initiatives, extracting insights from data, and identifying patterns, trends, and areas of improvement in operational processes.
  • This is an excellent opportunity to develop your skills and expertise in operational excellence and contribute to the growth and success of Carbon

Job Responsibilities

  • Assist in analyzing operational processes to identify areas for improvement.
  • Collaborate with cross-functional teams to gather requirements for automation initiatives.
  • Support the development and implementation of automated solutions under senior guidance.
  • Assist in configuring and using automation tools and technologies with guidance.
  • Conduct data analysis and data entry tasks to support process automation initiatives.
  • Assist in documenting process flows.
  • Support change management efforts by providing input on communication plans and assisting with employee training and support.
  • Contribute to monitoring and evaluating the performance of automated processes, identifying and reporting on any issues or bottlenecks.
  • Assist in conducting testing and validation of automated processes to ensure accuracy and efficiency.

Job Requirements

  • Bachelor’s Degree in Business Administration, Operations Management, Computer Engineering or related field
  • 1-2 years of experience in operational excellence, process improvement or optimization, business intelligence, data science, computer engineering, or a related field
  • Familiar with automation concepts and technologies
  • Possess medium-level data analysis skills, extracting insights from data, and identifying patterns, trends, and areas of improvement in operational processes.
  • Strong SQL skills
  • Retool skills are a plus
  • Strong problem-solving skills, ability to analyze complex problems, identify root causes, and address them
  • Good communication skills and a keen eye for detail.
  • Effective collaboration with cross-functional teams
  • Ability to adapt and willingness to learn, proactively taking ownership of assigned tasks and projects.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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