Overview

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

Job Position: Key Accounts Manager

Job Location: Sokoto

Job Description

  1. Payforce by FairMoney empowers businesses to drive mass adoption of digital and financial services to the underserved populations in their communities.
  2. We are looking to hire a Key Accounts Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales, and Customer relationship. Below are the roles and responsibilities but not limited to:

Job Responsibilities

  1. He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
  2. Engaging with portfolio of merchants to introduce them to our products.
  3. Onboard and retain the merchants and nurture those key relationships over time.
  4. Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
  5. Coordinating pre-sales and post-sales follow up
  6. Hit target quotas for set KPIs (Transaction value, volume, and revenue).
  7. To achieve their daily, weekly, and monthly target of transactions
  8. To reactivate the inactive accounts by calling, and visiting them
  9. Monitoring market trends and providing regular competitor feedback
  10. Have a good understanding of the business’s products or services and be able to advise others about them
  11. Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.

Job Requirements

  • 3 to 6 years of experience in the Merchant business
  • Must have an android phone.
  • Ability to self-motivate and manage self.
  • Good communication and interpersonal skills.
  • Customer orientation and ability to adapt/respond to different characters.

Benefits

  1. Private Health Insurance
  2. Performance Bonus
  3. Pension Plan
  4. Training & Development.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

  1. A screening call with a member of the recruitment team for 30 minutes.
  2. Technical interview with the hiring manager for 30 to 60 minutes.

Tagged as: Accounting, Customer Service

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