Lead, Third-Party Logistics at Moniepoint Incorporated

Job Position: Lead, Third-Party Logistics
Location: Lagos, Nigeria

Job Description

This role involves spearheading our third-party logistics operations, building and scaling a robust logistics partner network, ensuring partner success, and driving key logistics KPIs in a data-driven and cost-efficient manner.

Job Responsibilities
3PL Partner Network:

1. Identify, onboard, and manage a nationwide network of third-party logistics (3PL) partners across Nigeria.
2. Build and maintain strong relationships with partners to ensure alignment with service expectations.
3. Ensure partners meet onboarding requirements, including all legal and compliance documentation.

Performance & ROI Management:

1. Design and implement a performance-linked incentive structure for partners based on KPIs like TAT (Turnaround Time), delivery success rate, tech usage, customer feedback, etc.
2. Monitor partner performance through dashboards and field audits, and provide timely feedback loops.
3. Drive partner retention by ensuring a healthy return on investment (ROI) and consistent order flow.

Capacity Planning & Fulfilment Support:

1. Collaborate with business and warehousing teams to forecast volume and plan delivery fleet capacity at each stock point.
2. Match logistics resources with sales/delivery forecasts to prevent bottlenecks or under-utilisation.

Compliance, Risk, and Documentation:

1. Ensure compliance with operational SLAs, NDAs, insurance policies, and safety standards.
2. Implement robust risk mitigation frameworks, including insurance coverage, vetting processes, and security deposits.

Process Innovation & Tech Adoption:

1. Work with product and tech teams to drive 3PL adoption of logistics software and real-time tracking systems.
2. Led innovation initiatives aimed at cost reduction, automation, and improved delivery efficiency.
3. Introduce and refine SOPs and SLAs to standardise delivery excellence across partners.

Reporting & Data Insights:

1. Develop weekly/monthly reporting dashboards to track fulfilment rates, partner efficiency, and delivery KPIs.
2. Use data to optimise territory-wise logistics network design and make strategic decisions.

Cross-Functional Collaboration:

1. Work closely with Sales, Warehouse, Product, Customer Experience, and Finance teams to ensure seamless end-to-end operations.
2. Support expansion initiatives with logistics readiness for new geo launches and peak periods.

Qualifications & Requirements

1. Bachelor’s Degree in Logistics, Supply Chain, Operations, or related field. An MBA is a plus.
2. 6+ years of experience in logistics, supply chain, or operations management (preferably with B2B, e-commerce, or FMCG background).
3. Proven experience in 3PL or fleet partner management at scale.
4. Strong analytical mindset with hands-on experience in using data to drive decisions.
5. Excellent negotiation, people management, and organisational skills.
6. Experience with logistics tech tools, TMS, or delivery tracking platforms is an advantage.

Benefits

1. Culture: We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
2. Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
3. Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

1. A preliminary phone call with the recruiter
2. An interview with a business lead.
3. A behavioural and technical interview with a member of the executive team.