Overview
Swift Networks Limited is a facilities-based telecommunications services provider. The company was founded in 2002, since inception, Swift Networks has invested heavily in “next generation” networking technologies to build a multi-service network platform.
Job Position: Network Engineer (Enterprise Solution)
Job Location: Victoria Island, Lagos
Job Description
- We are looking for a qualified candidate to fill a creative technical position as we hope to maintain our status as the leading broadband connectivity services provider in Nigeria.
Job Responsibilities
- Enterprise Business solution scoping, design and sales.
- Manage relationships with key stakeholders to promote thecompany’s interests and position it as a partner of choice.
- Develop and deliver new business opportunities among assigned Enterprise segments.
- Acquisition of new enterprise accounts.
- Expand business with existing enterprise accounts.
Network Design and Implementation:
- Design, configure, and deploy ISP network infrastructure, including routers, switches, firewalls, and load balancers.
- Plan and execute network upgrades, expansions, and migrations.
- Ensure network designs are scalable and support current and future service demands.
- Work with vendors and service providers to integrate new technologies and systems.
- Conduct root cause analysis of network issues and implement corrective actions to prevent future occurrences.
- Troubleshoot network problems related to connectivity, latency, routing, switching, and traffic management.
- Ensure all network incidents are handled within defined SLAs (Service Level Agreements).
Collaboration and Support:
- Collaborate with the NOC team to ensure continuous network monitoring and early detection of issues.
- Work closely with customer service teams to resolve customer-related network issues.
- Provide technical support to other departments while deploying new services or systems.
- Assisted junior engineers and support staff with network-related training.
Documentation and Reporting:
- Maintain detailed documentation of network designs, configurations, incidents, and resolutions.
- Create and maintain network diagrams, procedures, and troubleshooting guides.
- Provide regular reports on network performance, uptime, and capacity to management.
Research and Development:
- Stay up to date with the latest networking technologies and best practices.
- Evaluate new networking solutions, tools, and equipment to improve network performance and reliability.
- Participate in proof-of-concept testing for new networking products and services.
Knowledge, Skills and Competencies:
- Must have the drive and capability to meet and exceed challengingtargets.
- Strong relationship and team building skills; experience in dealing with corporate, and government representatives and other senior individuals and stakeholder groups.
- Delivering results – absolute focus to deliver under pressure in an ever-changing business environment.
- Putting customers first – understand the needs, expectations and requirements of stakeholders.
- Communicating for impact – effective communication with senior stakeholders inside and outside of the company.
- Making a personal difference – strong influencing skills and responsive technical/professional expertise.
- Excellent communication skills including written and verbal communication.
- Strong presentation skills, and ability to influence a junior and senior audience.
Job Requirements
- The job holder must have a Bachelor’s Degree 2nd Class Honors (Upper division) in Computer science discipline or any other Networking related field.
- A minimum of 4 years post-qualification experience on a similar job function. Telecoms experience will be an added advantage.
Application Deadline
15th November, 2024.
How to Apply
Interested and qualified candidates should send their CV to: hr@swiftng.net using the Job Title as the subject of the mail.