Overview
LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.
Job Position: Network Operating Center (NOC) Engineer
Job Location: Lekki, Lagos
Job Responsibilities
- Perform general “system administration” tasks on all elements of the network.
- Discover problem areas that could negatively impact system performance or customer satisfaction.
- Pro-actively monitor network and system performance.
- Analyze traffic data and trends and escalate areas of concern to the network design authority.
- Escalate problems to third-level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
- Perform general “system administration” tasks on all elements of the network.
- Perform network surveillance 24/7, respond to network-reported and customer-reported problems.
- Take ownership to ensure that all problems are resolved in a timely and efficient manner.
- Manage problem resolution using network monitoring/management tools.
- Monitor key suppliers’ service levels and highlight where Service Level Agreements (SLAs) are not being met.
Job Requirements
- B.Sc / HND in Computer Engineering / Telecommunications
- 5+ years relevant work experience.
- Strong communication skills both written and verbal.
- Capable of making solid, fact-based decisions under pressure.
- Ability to work well in an international, multi-cultural, and high-pressure technical environment.
- Technical experience in a telecommunications or network operations environment.
- Very good understanding of wireless communications Technology
- Cisco CCNA/CCNP certification.
- Interested candidates must be able to work on a 24/7 shift Rotation.
Salary
N180,000 – N250,000 Monthly.
Application Deadline
28th July, 2023.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@leadhradvisory.com using the Job Title as the subject of the mail.