Overview

LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.

Job Position: Network Operating Center (NOC) Engineer

Job Location: Lekki, Lagos

Job Responsibilities

  1. Perform general “system administration” tasks on all elements of the network.
  2. Discover problem areas that could negatively impact system performance or customer satisfaction.
  3. Pro-actively monitor network and system performance.
  4. Analyze traffic data and trends and escalate areas of concern to the network design authority.
  5. Escalate problems to third-level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
  6. Perform general “system administration” tasks on all elements of the network.
  7. Perform network surveillance 24/7, respond to network-reported and customer-reported problems.
  8. Take ownership to ensure that all problems are resolved in a timely and efficient manner.
  9. Manage problem resolution using network monitoring/management tools.
  10. Monitor key suppliers’ service levels and highlight where Service Level Agreements (SLAs) are not being met.

Job Requirements

  • B.Sc / HND in Computer Engineering / Telecommunications
  • 5+ years relevant work experience.
  • Strong communication skills both written and verbal.
  • Capable of making solid, fact-based decisions under pressure.
  • Ability to work well in an international, multi-cultural, and high-pressure technical environment.
  • Technical experience in a telecommunications or network operations environment.
  • Very good understanding of wireless communications Technology
  • Cisco CCNA/CCNP certification.
  • Interested candidates must be able to work on a 24/7 shift Rotation.

Salary
N180,000 – N250,000 Monthly.

Application Deadline
28th July, 2023.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Tagged as: Engineering