ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything – people, information, and services. We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

Job Position: Network Service Engineer

Job Location: Lagos

Job Description

  1. The Network Services Engineer is responsible for pro-actively performing network fulfilment activities across all network products.
  2. Assists in troubleshooting customer impacting issues affected by the fulfilment process, diagnose problems and troubleshoot within Data Centre/LAN/WAN/Wireless, or Firewall/Load Balancing/Threat Protection.
  3. Providing design and implementation according to best practices and standards and assist in deploying and supporting Network services and Security for clients.

Job Responsibilities

  1. Network Service Monitoring
  2. Network Service Support Analysis
  3. Network Service Management
  4. Customer Service
  5. Perform Monitoring, Backup and Recovery Procedures
  6. Stakeholder Management

Job Responsibilities

  1. Bachelor’s Degree in Computer Science, Computer Engineering, MIS, Electrical Engineering or other technical disciplines
  2. Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE
  3. Requires strong knowledge of Cisco routers and switches and of firewalls and web filtering solutions
  4. Keen interest in emerging technologies Cloud, SD-WAN
  5. Good verbal and written communication skills required for interaction with business-users.
  6. Strong problem-solving skills required for technical issue resolution.
  7. Organized and structured work habits
  8. Strong personal time management to coordinate several tasks simultaneously
  9. Ability to confidently communicate with personnel at all levels of the organization.
  10. Extensive technical knowledge deploying and managing network and infrastructure environment
  11. Well organized, articulate and has numerate skills
  12. Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.
  13. Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space
  14.  Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
  15. Have an entrepreneurial spirit
  16. Pre-Sales & Post-Sales Management
  17. Demonstrable communication, interpersonal and relationship management skills
  18. Environmental / Industry analysis
  19. Documentation and Strategic planning skills
  20. Excellent communication skills
  21. Project management skills also desirable

Work Experience:

  • 5 years plus experience with Fiber to the Home (FTTH) infrastructure, and experience in construction on new outside and inside plant (OSP/ISP) fiber infrastructure.
  • Experience with basic configurations of enterprise or carrier grade networking equipment such as routers, switches, firewalls, encoders, optics, and Dense Wavelength Division Multiplexing (DWDM)
  • Working knowledge of health, safety, and environmental protection practices and procedures as they apply to common construction processes
  • Experience working within a Service Provider environment on the core network architecture
  • Experience working within a multi-vendor network environment – Cisco etc
  • Good experience of incident resolution, requests, changes and problem-solving activities delivered to agreed SLAs in an enterprise organisation
  • Extensive experience interacting with clients in both pre- and post-sales capacities
  • Experience using data to illustrate business conclusions
  • Experience working in a Service Provider environment and providing technical support to end customer solutions
  • Knowledge and understanding of the Nigerian and global Information Technology Industry especially Telecommunications

Other Requirements:

  1. Customer Focus
  2. Action orientation
  3. Drive results
  4. Cultivate Innovation
  5. Ability to optimize work processes
  6. Resilience
  7. Self-Development
  8. Nimble Learning
  9. Ensures Accountability
  10. Develops Talent
  11. Drives Engagement
  12. Drives Vision & Purpose
  13. Excellent Decision Quality

Application Deadline
30th June, 2023.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Engineering