Overview

Traction Apps is a technology company focused on technology solutions for SMEs relating to merchant management and payments. Traction Apps is a division of Traction Venture Partners Limited, a venture building platform seeking to build and enable a B2B ecosystem in emerging markets. Traction is a mission-driven, fast-paced and entrepreneurial environment, led by ex McKinsey consultants. The company presents a rich opportunity for our team members to drive meaningful growth and address real problems

Job Position: Onboarding & Engagement Analyst

Job Location: Lagos

Job Description

  1. We are looking for driven passionate problem solvers and self-starters to join our team.
  2. In this role, you will be responsible for smooth ISA onboarding & engagement process, end-to-end in order to ensure Sales staff satisfaction and retention for revenue and profit generation for the organization.

Job Responsibilities

  1. Responsible for reaching out to all prospective & new ISAs.
  2. In charge of tracking all ISA growth in Number and quality across all functioning regions
  3. Coordinate and facilitate training for all ISAs.
  4. Incorporate the onboarding plan end-to-end.
  5. Follow up & manage the lifecycle of all ISA (regular & Trainer).
  6. Track the activities and welfare of an ISA.
  7. Process ISA Logistics fee & commission
  8. Collaborate with the Commercial Analyst on ISA Recruitment.
  9. Support the HRBP on ISA & DSR Guarantor Verification
  10. Support the HRBP on the end-to-end infrastructure of the ISA program.

Job Requirements

  1. Bachelor’s Degree in a Management related field
  2. Consulting Experience is a plus.
  3. Strong communication and presentation skills
  4. Team collaboration skills
  5. Ability to work independently.
  6. Perceptive and a fast learner: you’re able to quickly understand the technology that powers Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals
  7. A positive, polite, confident, sincere, and friendly disposition
  8. The ability to solve problems and to think quickly on your feet
  9. Flexibility – we’re growing and evolving, and you’ll need to come along for the ride

Our values:

  1. Ownership: At Traction, we take the initiative to achieve favorable results
  2. Invent & Innovate: We are constantly developing and designing solutions
  3. Growth Centered (self and customers): You keep pursuing growth and learning
  4. Team Spirit (collaborative): We are a team that works together to achieve a common goal
  5. High Ethical Standard: Respect, trust, honesty, and moral character are values that we uphold
  6. Customer Driven: We see everything we do at Traction on how it will impact our customers
  7. Above & Beyond: We don’t just do what’s expected of us; We go the extra mile

Why Traction

  1. Join a high potential organization. This is a unique opportunity to join a rapidly scaling business where we expect you to approach things differently, and solve problems for business owners
  2. Meaningful Rewards: Competitive Base Pay, Flexible Leave Plan, Health Insurance
  3. Captain your career path. Live, work, and breathe in an environment with limitless opportunities for growth, both professionally and personally. A personal learning budget used to invest in your growth
  4. The Best Team. Working with a motivated and talented team plus regular team bonding events. Working with a motivated and talented team plus regular team bonding events.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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