George Houston Resources Limited – Our client, a leading a 3-star Hotel located in Epe, Lagos State, is  recruiting to fill the position below:

Job Position: Hotel Operation Manager

Job Location: Epe, Lagos

Job Responsibilities

  1. Oversees all operations for a hotel, ensuring that everything is up to par and all guests’ needs are met
  2. Ensure that each department delivers a consistently high standard of guest service.
  3. Also, achieve business objectives and maximize the profitability of all outlets.
  4. Maintain effective cost controls in all areas.
  5. Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
  6. Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
  7. Work alongside all HODs to ensure the smooth running of the day-to-day operations.
  8. Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performancetargets and guest feedback.
  9. Deputize for the General Manager in his absence and at various meetings & events.
  10. Be responsible for maximizing profit through the consistent delivery of the highest standard of service.
  11. Ensure consistent implementation and review of SOPs throughout all Departments.
  12. Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel
  13. Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
  14. Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.

Job Requirements

  • HND / BSc in Hospitality Management, Business Management or any related course
  • 2 – 3 years experience in a similar role, working in a Hospitality Environment
  • Great Interpersonal and relationship skill
  • In-depth knowledge of spa therapy
  • Guest- Focused
  • Functional and technical skills
  • Problem-solving ability
  • Organized and excellent in time management
  • Strong financial acumen
  • Excellent communication and leadership skills
  • Preferably Male for gender balance
  • Age: 35- 45years.

N120,000 plus Accommodation.

Application Deadline
30th December, 2023.

How to Apply
Interested and qualified candidates should send their CV to: talents@georgehoustonresources.com using “HOTEL OPERATION MANAGER” as the subject of the mail.

Note: Candidates must reside in or around Epe and its environs

Tagged as: Graduate, manager