Overview
Bolt (formally Taxify) is one of the fastest-growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.
Job Functions:
- Support Bolt’s business operations in Bauchi
- Onboard new drivers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
- Initialise training for fleet partners to ensure a high-quality service
- Develop and execute strategies to keep the churning rate at minimum levels
- Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers
- Support our fleet partners, acquire new partners
- Keep high-quality customer support for drivers
- Help us launch new products in the city
Job Requirements:
- You have a minimum of 1 years experience
- You have a data-driven analytical mindset (Excel skills are a plus)
- You’re a hustler, not stopping after 20 obstacles a day
- You have excellent spoken and written English, any other language is a plus
- You’re passionate about new technologies and ride-sharing
The following are a plus:
- Experience in or passionate about the sharing economy, transport technology, the startup ecosystem or dynamic high-growth companies.
Job Benefits:
- Motivating compensation – motivational base pay and company stock options
- No corporate BS – we’re moving too fast for that
- Amazing personal growth experience at one of the fastest-growing startups in Europe
- Working with a motivated and talented international team, plus regular team events
- Flexible working hours – as long as you get the work done
- Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world
