Overview
BAFashion is a fast-growing fashion and lifestyle brand focused on offering trendy, budget-friendly, and quality clothing for the modern customer.
Our aim is to create a smooth shopping experience through innovation, consistency, and excellent customer service.
Job Position: Operations Manager
Location: Ketu, Lagos
Job Summary
- The Operations Manager will be responsible for leading and coordinating day-to-day operational activities across multiple locations and online channels.
- This role involves close collaboration with the Head of Product Operations to design and implement efficient, scalable systems that support our growth objectives.
- You will oversee inventory, logistics, and website backend operations while ensuring consistent quality and operational alignment with our brand promise.
- The ideal candidate is a strong leader with a collaborative mindset, proven operational expertise, and the ability to manage cross-functional teams in a dynamic retail environment.
Job Responsibilities
- Collaborate with the Head of Product Operations to develop and execute operational strategies aligned with business goals.
- Oversee inventory management across all locations, ensuring accuracy, optimal stock levels, and loss prevention.
- Coordinate supply and demand planning with production and quality control teams.
- Manage daily website backend operations, including product updates, order processing, and delivery tracking.
- Ensure accurate and compelling digital product representation in partnership with marketing and technology teams.
- Design, implement, and refine operational processes and standard operating procedures (SOPs) to drive consistency and efficiency.
- Monitor and analyse operational KPIs, identifying opportunities for continuous improvement.
- Lead, mentor, and support operations and logistics staff, fostering a culture of accountability and high performance.
- Promote effective cross-departmental collaboration to ensure smooth workflows and business continuity.
Requirements
- Bachelor’s Degree in Business Administration, Operations Management, Logistics, Supply Chain, or a related discipline.
- 4 – 6 years of relevant experience in operations or inventory management, preferably within the retail or e-commerce sector.
- Proven leadership and people management skills.
- Proficiency with inventory and logistics systems; familiarity with e-commerce operations is an advantage.
- Excellent planning, coordination, and communication skills.
- Ability to perform effectively in a fast-paced, evolving business environment.
Competencies:
- Highly collaborative, with the ability to partner effectively with senior leadership and cross-functional teams.
- Strategic and analytical, with strong problem-solving skills and attention to detail.
- Experienced in leading operations in retail or e-commerce environments.
- Passionate about operational excellence, customer experience, and continuous improvement.
- An effective leader who empowers teams to deliver results.
Compensation and Benefits
- Net salary: N350,000 / Month.
- Direct exposure to end-to-end fashion and e-commerce operations.
- Opportunities for career growth and professional development.
- A dynamic, inclusive, and performance-driven work culture.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Only shortlisted candidates with verified experience in fashion production will be contacted.