Overview
Sombreiro Consulting limited is a consulting and management firm that specializes in identifying organizational challenges and offering effective long lasting solutions in management, human resources, business development, finance and operations.
Job Position: Operations Manager
Job Location: Lagos
Job Description
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Ensure that all dishes are cooked well and presented in an aesthetically pleasing manner.
- Oversee food preparation, staff and restaurant operations
- Design exceptional menus and continuously make necessary improvements
- Identify customers’ needs and respond proactively to all of their concerns
- oversee and manage the F&B team by training and appraising talented personnel
- Establish targets, KPI’s, schedules, policies and procedures
- Provide report to management regarding sales results and productivity
- Maintain positive customer relationships, process complaints, and respond to customer needs
- Create and enforce restaurant policies, targets, and KPIs.
- Plan, forecast and execute food and beverage orders
- Check food and beverage supplies and place orders when needed
- Ensure compliance with all health and safety regulations within the restaurant.
- Control operational costs and identify measures to reduce waste.
- Control and manage requisitions for the restaurant.
- Ensure that all food is of excellent quality and served in a timely manner.
- Plan the menu, keeping in mind budget, and availability of seasonal ingredients.
- Train staff to prepare and cook all the menu items.
- Take stock of ingredients and equipment, and place orders to replenish stock.
- Enforce safety and sanitation standards in the kitchen.
- Create new recipes to keep the menu fresh.
- Keep up to date with industry trends
Job Requirements:
- At least 2- 3 years’ experience in the hospitality industry, with an emphasis on food and beverages.
- In-depth knowledge of the food industry.
- Strong working knowledge of related computer software, including restaurant management software.
- Ability to adhere to budgets and meet financial targets.
- Exceptional organizational, leadership, problem-solving, and communication skills.
- Ability to forecast food and beverage needs.
- Excellent customer service skills.
Salary
N100,000
How to Apply
Interested and qualified candidates should forward their CV to: careers.sombreirocl@gmail.com using the position as subject of email.