People Operations Manager at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

Job Position: People Operations Manager

Job Location: Nigeria (Remote)

Job Responsibilities

1. Coordinating the onboarding of new employees and ensuring they have access to necessary resources for seamless integration
2. Ensuring day-to-day operations of people-related functions are addressed in a timely, efficient, and proactive manner
3. Coordinating with Finance in the timely and accurate preparation of monthly payroll and maintaining all statutory compliance
4. Working with various internal and external stakeholders to handle payroll-related inquiries and resolve any issues or errors in a timely manner
5. Leading and motivating reports to deliver appropriate and efficient customer-focused service across the Human Resource value chain
6. Organizing, maintaining and updating employee HRIS information as needed.
7. Coordinate and manage the external and internal correspondences
8. Maintaining employee leave, offboarding, and other aspects of the employee’s journey
9. Handling employee complaints, managing grievance procedures and timely resolution to their queries
10. Investigating and resolving complex or critical employee relations issues in a timely and effective manner
11. Collating and analyzing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes
12. Ensure compliance with all applicable governmental regulations across geographies where employees are present

Job Requirements

1. You have at least 7 years of experience including solid experience in HR Admin/People Operations
2. Experience in leading people operations with employees across multiple countries
3. You possess solid experience in payroll management across multiple countries
4. Strong knowledge of legal and statutory requirements pertaining to HR practices in multiple countries
5. Excellent communication and interpersonal skills, with the ability to interact and build credibility across all levels of the organization
6. You possess strong HR analytics skills and are comfortable dealing with numerical data
7. You are adept with technology tools, especially within the HR space
8. You pay strong attention to detail and deliver work that is of a high standard
9. You are a strong team player who can manage multiple stakeholders

Benefits

1. Work alongside & learn from best-in-class talent
2. Join a market leader within the healthcare space
3. Work remotely
4. Attractive Salary & benefits
5. Free office lunch
6. Fantastic work culture
7. Great work-life balance

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: this role does not directly manage talent acquisition, learning & development, and performance management.