Overview

PressOne Africa is an early-stage startup helping entrepreneurs retain their customers, through a centralised voice communication platform. We are on a mission to help entrepreneurs across Africa build more customer-centric businesses. With our business phone systems, entrepreneurs, no matter the size of their business, can handle customer communication like global brands.

Job Position: Product Manager

Job Location: Lekki Phase 1, Lagos

Job Description

  1. This role is about understanding our entrepreneurs deeply, ensuring they get maximum value from our platform, and cultivating strong relationships.
  2. If you’re passionate about creating memorable user experiences and building strong customer relationships, this is the role for you.

Job Responsibilities

  1. User Insights: Dive into data to understand customer behavior, preferences, and areas of improvement.
  2. Feedback Loop: Engage with users to collect feedback, turning these insights into actionable improvements.
  3. Enhance Onboarding : Continuously enhance the onboarding process, ensuring entrepreneurs get maximum value from day one.
  4. User Engagement: Develop and roll out strategies to engage entrepreneurs through their lifecycle, promoting deeper platform integration and feature adoption.
  5. Collaboration: Work cross-functionally with the product, marketing, and support teams to share insights and drive customer-centric initiatives.

Job Requirements

  1. Bachelor’s Degree in Marketing, Business, Sociology or a related field.
  2. You have at least 5 years work experience as a Product Manager
  3. Proven experience in user engagement, user research, or similar roles.
  4. Proficiency in data analytics tools and CRM systems.
  5. Strong communication skills with a customer-first mindset.
  6. Demonstrated ability to take initiative and work independently.

Who we are, and What working with us is like:

  1. We’ve successfully launched a product that’s gaining traction.
  2. Our journey is backed by some of the most respected investors in the ecosystem.
  3. Our team is extremely mission-driven and everyone works incredibly hard to push the mission forward.
  4. Our office is on Admiralty way, Lekki Phase 1, we’ve embraced a flexible hybrid work model, with team members collaborating in-person a couple of times a week.

What We Offer

  1. Competitive salary and benefits.
  2. Role in a high-growth, dynamic environment.
  3. Continuous learning and growth opportunities.
  4. Chance to shape the future of business communication for entrepreneurs in Africa.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

  1. Applications will be reviewed and shortlisted weekly.
  2. We will close the job opening once we find the right person. We look forward to meeting you.

Tagged as: Product Management

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