Overview

Soft Alliance is a highly-driven organization, motivated to help businesses run efficient processes and deliver services effectively. For over sixteen (16) years, we have delivered high-end IT services to many organizations. Through our diverse experience and expertise, we have led the largest ERP system implementation in both private and public sectors in West Africa and have implemented over 80% of the successful ERP implementations in Nigeria.

Job Position: Product Manager

Job Location: Lagos

Job Description

  • This is a full-time hybrid role for a Product Manager at SoftAlliance.
  • The Product Manager will be responsible for overseeing the development and management of software products, collaborating with cross-functional teams, gathering and prioritizing product requirements, and defining the product roadmap.

Job Responsibilities
Product Strategy & Roadmap:

  • Define the product vision and roadmap for payment solutions.
  • Align the product strategy with business goals, market trends, and customer needs.

Product Development & Execution:

  • Lead the end-to-end product lifecycle, from concept and design to launch and continuous improvement.
  • Develop product requirement documents (PRDs), user stories, and acceptance criteria.
  • Collaborate with engineering and design teams to ensure the product is delivered on time and meets quality standards.

Payments & Compliance Expertise:

  • Ensure that payment products meet regulatory and compliance requirements.
  • Integrate payment APIs and collaborate with partners, such as banks and payment gateways.

Market & User Research:

  • Conduct research to understand customer needs, industry trends, and emerging payment technologies.
  • Use feedback from users and data analytics to continuously improve the product.

Stakeholder Management & Collaboration:

  • Work with internal stakeholders, including business development, marketing, and legal teams, to support product launches and go-to-market strategies.
  • Partner with external payment providers, vendors, and third-party integrations.

Monitoring & Optimization:

  • Track product performance using KPIs like transaction success rates, payment latency, and user satisfaction.
  • Drive innovation and improvements to enhance the payment experience for customers.

Job Requirements

  • Bachelor’s Degree in Business, Computer Science, Finance, or a related field (MBA is a plus)
  • 3 – 5 years of experience managing payment products in fintech or financial services.
  • Product Management, Agile Methodologies, and Software Development Lifecycle knowledge.
  • Strong understanding of payment systems, gateways, APIs, and digital wallets.
  • Familiarity with compliance standards such as PCI-DSS, KYC/AML, and local payment regulations.
  • Proven ability to lead cross-functional teams and deliver products in a fast-paced environment.
  • Excellent analytical, problem-solving, and communication skills.
  • Strong business acumen and a customer-first mindset.
  • Relevant certifications such as Certified Scrum Product Owner (CSPO) are a plus.

How to Apply
Interested and qualified candidates should send their resume to: hr@softalliance.com using the Job Title as the subject of the mail.