Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs. The three major arms are: Consulting, Recruitment and Training.

Alfred & Victoria Associates has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.

Job Position: Professional Service Engineer

Job Location: Lekki Phase 1, Lagos

Job Responsibilities

  1. Installation and configuration of network devices such as: routers, switches, firewall and access points.
  2. Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied.
  3. Communicate with clients to determine their needs and explain complex issues.
  4. Identify faults or performance issues within the customer network.
  5. Perform Site Survey/Wifi survey: Perform site inspection/survey and propose a network design.
  6. LAN Audit: Troubleshoot, diagnose and resolve software, hardware, and other network and system problems.
  7. Hotspot survey and installation: Perform site inspection/survey for hotspot users and configure it in accordance with their requirements.
  8. Firewall: Deploying firewall (mostly Sophos UTM) and endpoints for clients. Troubleshoot to identify issues and resolve it.

Job Requirements

  1. Good communication and customer service skills.
  2. Good knowledge of networking technologies – TCP/IP, DNS etc
  3. Proactive with a positive ‘can do’ approach.
  4. Ability to work productively with minimal supervision.
  5. Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving.
  6. Good technical documentation skills.
  7. Capable of multi-tasking, good time management and prioritization of workload.
  8. Ability to assess and prioritize faults and respond or escalate accordingly.

Application Deadline
15th June, 2023 at 3pm.

How to Apply
Interested and qualified candidates should send their tailored CV to: [email protected] using the Job Title as the subject of the mail.

Note: Any application received after this time will be automatically rejected.

Tagged as: Engineering, Technical