Overview

Willers Solutions Ltd is a fast paced business management solutions firm with an array of value offerings to Corporate organizations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximization.

Job Position: Professional Service Engineer

Job Location: Lekki, Lagos

Job Responsibilities

  1. Installation and configuration of network devices such as: routers, switches, firewall and access points.
  2. Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied.
  3. Communicate with clients to determine their needs and explain complex issues.
  4. Identify faults or performance issues within the customer network.
  5. Perform Site Survey/Wifi survey: Perform site inspection/survey and propose a network design.
  6. LAN Audit: Troubleshoot, diagnose and resolve software, hardware, and another network and system problems.
  7. Hotspot survey and installation: Perform site inspection/survey for hotspot users and configure it in accordance with their requirements.
  8. Firewall: Deploying firewall (mostly Sophos UTM) and endpoints for clients.
  9. Troubleshoot to identify issues and resolve it.

Job Requirements

  1. B.Sc in Computer Science.
  2. Minimum of 3 Experience as a Professional Services Engineer.
  3. Good communication and customer service skills.
  4. Good knowledge of networking technologies – TCP/IP, DNS etc.
  5. Proactive with a positive ‘can do’ approach.
  6. Ability to work productively with minimal supervision.
  7. Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving.
  8. Good technical documentation skills.
  9. Capable of multi-tasking, good time management and prioritization of workload.
  10. Ability to assess and prioritize faults and respond or escalate accordingly.

Application Deadline
30th August, 2022.

How to Apply
Interested and qualified candidates should forward their Applications to: recruitment@willerssolutions.com using Job Title as the subject of the email.

Tagged as: Engineering, Technical