Première Urgence Internationale helps civilians who are marginalized or excluded as a result of natural disasters, war, and economic collapse.

Our mission is to defend basic human rights, such as those set out in the Universal Declaration of Human Rights in 1948.

  • Job Position: Protection Officer
  • Job Location: Monguno, Borno
  • Slots: 3
  • Contract Start Date: 24th Fenruary 2021
  • Contract End Date: 31st July, 2021

Job Description

  • Under the direct supervision of the Protection and Community Outreach (PCO) supervisor, the PCO Officer will support the management of the Community Outreach Workers’ Network and Protection Volunteers in Bolori II ward of Maiduguri.
  • S/he will be responsible for developing, implementing and monitoring protection and community outreach activities in compliance with work plans, donor regulations and PUI policies, and will ensure that protection principles are mainstreamed in all sectoral programs of PUI.
  • S/he will play a key role in increasing community knowledge and access to services while strengthening PUI knowledge of and acceptance within the community.

Job Responsibilities 
Activities Implementation:

  • Identify the Community Outreach Workers (COWs) and Protection Volunteers (PVs) in the areas assigned in the project intervention
  • Provide capacity-building and training to COWs and PVs on thematic of protection (including Child Protection, GBV, Protection mainstreaming, the confidentiality of protection data)
  • Ensure quality services respecting “Do no harm” and confidentiality principles are provided by COWs and PVs on the field Support effective community engagement and community input into program activities and design through close contact and structure activities
  • Participate in community events and meetings and lead the organization of awareness sessions and workshops at the community level and in the Safe spaces Build and maintain relationships with external partners, community leaders (especially Bulamas), community committees, and other stakeholders
  • Ensure the identification, internal/external referrals, and follow-up of protection cases, malnutrition cases and cases with urgent needs Develop appropriate key messages and IEC materials and ensure that they are disseminated among the community
  • Disseminate relevant and meaningful information regarding the rights of persons of concern and services available in the area in order to enhance access to services
  • Proactively seek to assess people who have been missed out from assistance, such as marginalized community members, new arrivals or households whose situation has suddenly deteriorated Ensure protection is mainstreamed in all PUI Programs at the field and protection cases and concerns are timely referred and addressed
  • Responsible of all community outreach interventions and activities defined, s/he develops and follows up on the work plan together with the PCO Supervisor Support and contribute to the field assessment, data collection and storage in a database, report writing, and share community feedback and concerns
  • Report immediately any difficulty or delay faced in the implementation of activities to the direct manager.
  • Represent PUI at anytime and anywhere when s/he is in duty.

Team Management:

  • Supervise Community Outreach Workers/PVs and ensure the timely implementation of their activities
  • Coordinate the work of COWs/PVs: work plans, progress toward targets, and frequency of submitting collected data.
  • Ensure that COWs/PVs have the necessary information on the referral system and provided services and properly understand the activities to be implemented in the framework of the project
  • Ensure coordination with PUI Staff and stakeholders concerning community intervention activities.
  • Support COWs/PVs in improving their performance.
  • Routine field visits to monitor COWs/PVs activities.
  • Continuously collect feedback from COWs/PVs and ensure the communication to the PCO Supervisor.

Logistic & Administration:

  • Define the needs in materials and tools required to conduct training and outreach activities
  • Organize and coordinate training sessions: venue, attendees, and support materials

Reporting & Data Collection:

  • Collect, analyze, store in a database and report information received from COWs (households surveys, FGDs, awareness sessions…)
  • Collect, analyze, store in a database and report information on identified protection cases and referrals
  • Identify the number of assessed individuals by the COWs progress towards the assigned target
  • Document and report training sessions and feedback from participants
  • Responsible of compiling and reporting to the direct superior data on a weekly, monthly, quarter and annual basis or upon request.
  • The tasks and responsibilities defined in this vacancy are non-exhaustive and can evolve depending on the project’s needs.

Priorities of the Department

  • Ensure a continuous grasp on the population needs and vulnerabilities and strengthen pui reactivity responding to emerging humanitarian needs
  • Reinforce pui integrated approach through the set-up of robust internal referral pathways (with nutrition, health, food security, MHPSS, and accountability teams)
  • Provide appropriate support to identified malnutrition cases, protection cases, and cases with urgent needs through internal and external referral pathways.

The tasks and responsibilities defined in this vacancy are non-exhaustive and can evolve depending on the project’s needs.

Job Requirements
Education Degree:

  • Certificate of Secondary Education in Social Science / Development Studies / Political Science or related field or Certificate of Secondary Education with at least 1-year relevant experience in the field
  • Qualification in the protection field is an asset

Work Experience:

  • Proven experience working in ngos.
  • Proven experience in protection monitoring preferable

Language Skills:

  • Good command in English (speaking, reading & writing)
  • Fluent in local languages – Hausa and Kanuri.

Knowledge and Skills:

  • Good knowledge of community outreach, community mobilization and protection
  • Experience in conducting training, awareness sessions and surveys/assessments
  • Ability to supervise teams
  • Excellent communication skills (especially in public) and diplomacy skills to manage relationships in a potentially tense situations.

Computer Skills:

  • Good knowledge of the MS office software including Word, Excel, Outlook, Powerpoint


  • Commitment to the NGO values and principles.


  • Working In Humanitarian Relief, Interest For Social Issues.

Transversals Skills:

  • Strong motivation to help people in need
  • Conflict resolution and diplomacy skills
  • Ability to adapt or change priorities according to the changing situation within a mission or the organization itself
  • Understanding of the political situation in the area
  • Ability to analyze and suggest improvements of the activities
  • Well organized and hard worker
  • Able to manage stress and pressure
  • Reliability
  • Neutrality
  • Knowledge of international legal instruments related to protection (IHL/IHRL), IDP guiding principles, SPHERE standards, protection mainstreaming
  • Knowledge or previous experience in Health and/or Nutrition is an asset.

Closing Date:
12th February 2021

How to Apply

Interested and qualified candidates should:
Click here to apply online

Tagged as: Logistics, NGO