Overview

FBC Beauty Home is a wellness and beauty company engaged in providing professional spa services and retailing high-quality beauty products.

Job Position: Receptionist
Location: Ibadan, Oyo

Job Description

  1. The Receptionist serves as the first point of contact for clients, visitors, and employees.
  2. This role is responsible for delivering exceptional front-desk and administrative support by greeting guests, handling incoming calls, and performing various clerical duties that support the overall operation and efficiency of the office.
  3. The ideal candidate will maintain a positive and professional demeanour, ensuring that all interactions reflect the values and standards of the organisation.

Job Responsibilities

  1. Greet and welcome visitors courteously and professionally.
  2. Ensure the reception area is tidy, presentable, and well-stocked with necessary supplies (e.g., pens, forms, brochures).
  3. Maintain visitor logs and issue visitor badges as required.
  4. Monitor and manage the reception email account and respond promptly to inquiries.
  5. Answer, screen, and forward incoming phone calls efficiently and courteously.
  6. Take accurate messages and ensure timely delivery to the appropriate personnel.
  7. Handle general inquiries and provide basic information about the organisation to callers and visitors.

Job Requirements

  1. Minimum of a Senior Secondary School Certificate (SSCE).
  2. 1 – 3 years of experience
  3. Experience in a corporate or customer service environment is preferred.
  4. Relationship management skills and openness to feedback
  5. Excellent communication
  6. Good written and verbal communication skills
  7. Must be able to prepare management reports and correspondence
  8. Good initiative, time and stress management skills

Method of Application
Interested and qualified candidates should send their CV to: qualitytalentzone@gmail.com using the Job Title as the subject of the email.

Tagged as: Customer Service