Overview

The Haircourt, a beauty salon in the garden city, is recruiting qualified candidates to fill the position below:

Job Position: Salon Receptionist

Job Location: Port Harcourt, Rivers

Job Description

  1. We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.
  2. Salon receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions.
  3. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

Job Responsibilities

  1. Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival
  2. Booking and confirming appointments via phone and email
  3. Processing transactions and issuing receipts
  4. Offer beverages and chat with clients who are in the waiting area
  5. Welcome walk-ins, answer questions about services and schedule appointments based on availability
  6. Inform clients about new services and discounts
  7. Cross-sell services and products when appropriate (e.g., through informative brochures and gift cards, customer rewards, etc.)
  8. Update client records with contact and billing details, appointments and services offered
  9. Manage our call centre
  10. Maintain a tidy reception area
  11. Communicate with customers post service

Job Requirements

  1. High School Diploma with 1 – 3 years work experience.
  2. Proven work experience as a salon Receptionist, front desk representative or similar role
  3. Hands-on experience with office equipment, like printers and POS systems
  4. Excellent organizational skills
  5. Familiarity with processing transactions
  6. Excellent communication abilities (verbal, phone and email) with a great customer service attitude
  7. Solid record-keeping skills
  8. The ability to remain calm under stressful circumstances
  9. Experience with digital marketing is also a plus.

Application Deadline
29th December, 2022.

How to Apply
Interested and qualified candidates should send their detailed Resumes and Application Letters to: salonrecruitmentphc@gmail.com using “Receptionist” as the subject of the mail.

Tagged as: Administrative, Graduate