Overview

Kadick Integrated Limited is an evolving technology company with interests in distribution of telecommunications products, financial inclusion, property development, etc.

Job Position: Relationship Executive

Job Location: Lagos

Job Responsibilities

  1. Cultivate and manage relationships with customers and partners to ensure satisfaction and loyalty.
  2. Conduct regular follow-ups with clients and partners to understand their needs and address any concerns or issues promptly.
  3. Proactively engage with stakeholders to enhance relationships, gather feedback, and identify opportunities for collaboration or improvement.
  4. Resolve customer/partner inquiries, complaints, and issues in a timely and effective manner, escalating when necessary.
  5. Maintain accurate records of interactions, transactions, and communications with clients and partners.
  6. Represent the company professionally by maintaining a polished appearance and demonstrating excellent communication skills.
  7. Collaborate with internal teams to ensure seamless delivery of services and products to clients and partners.
  8. Stay updated on industry trends, market changes, and competitor activities to provide valuable insights and support business growth initiatives.

Job Requirements

  1. Bachelor’s Degree in International Relations / Communications or related course
  2. Proven experience in customer relationship management
  3. Exceptional interpersonal and communication skills with fluency in English.
  4. Strong problem-solving abilities and a proactive approach to issue resolution.
  5. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  6. Professional appearance and demeanor with the ability to represent the company positively.
  7. A track record of building and maintaining long-term relationships with customers and partners.
  8. Candidate must reside within the Ajah – Lakowe axis.

Salary

  • Gross Salary: N150,000 monthly.

Application Deadline
19th January, 2024.

How to Apply
Interested and qualified candidates should send their CV / Resume to: recruitment@kadickintegrated.com using the Job Title as the subject of the email.

Tagged as: Business Development, Customer Service, Sales