Overview

Wendernek Consulting Limited is a leading human resource outsourcing management solutions provider in Nigeria. Our purpose is to provide applied and bespoke solutions to our clients.

Job Position: Relationship Executive

Job Location: Abuja (FCT)

Job Description

  1. Identify potential opportunities and advise the Business development and sales team to follow through.
  2. Ensure dedicated business relationships with clients and partners are maintained and grown.
  3. Review company practices to ensure clients get maximum satisfaction from the services provided.
  4. Conduct regular client visits in accordance with the company’s business value proposition and initiate modifications where necessary to better service the clients.
  5. Enlighten prospects and clients about the company’s products, services and special offers.
  6. Sell solutions using a diagnostic approach and by using a detailed understanding of the industry and client needs to form a holistic view of the client’s business.
  7. Attend to client complaints, quandaries and resolve issues promptly.
  8. Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
  9. Work with internal departments to ensure company meets clients’ expectations.
  10. Oversee customer relationship management system.
  11. Assist with mending disengaged or fractured relationships where they exist.
  12. Harness internal relationships to better address clients’ needs and to maximize the company’s profits.
  13. Respond to and investigate client and participant queries and ensure action is taken with agreed service levels.
  14. Conduct in-depth needs assessments to better understand each client’s requirements.
  15. Identify a range of companyofferingsthat could meet the goals and values of each client.
  16. Maintain the risk oversight including operational, reputational and compliance.

Job Requirements

  1. Minimum of a First Degree in Engineering.
  2. At least two (2) years prior experience as Relationship Executive or in related role.
  3. Ability to forge profound working relationships.
  4. Strong interpersonal and collaborative skills.
  5. In-depth knowledge of effective sales and negotiation tactics.
  6. Outstanding verbal and written communication.

Salary
N180,000 – N200,000 Monthly Net (dependent on experience).

Application Deadline
18th December, 2023.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@wendernek.com using the Job Title as the subject of the mail.

Note: Only qualified candidates will be contacted.

Tagged as: Business Development, Customer Service