Overview
Tracy Bookshop has made significant changes and evolved over the years. We are proud to say that we have been supporting education and learning in Nigeria for over two decades and counting.
Job Position: Sales Assistant
Job Location: Ifako – Ijaiye, Lagos
Job Description
- As a Sales Assistant you will be the first face our customers see and the go-to person for all store related inquiries.
- You will work closely with the CEO and the operations team with deliveries, inventory management and orders.
Job Responsibilities
- Engage our customers and promote the store’s products or services through excellent customer service.
- Create a warm and welcoming environment in our store and make the entire shopping experience a joy to our customers.
- Curate specific product collections for each customer you meet and be intuitive to know when to provide useful information regarding new products and promotions available.
- Maintain a clean environment and make health and safety a top priority for customers.
- Hold self accountable and take accountability to respond to customer feedback in a respectful manner.
- Provide continuous feedback to the operations team.
- Share ideas with the operations team on how to improve customer experience.
- Provide general administrative support.
Job Requirements
- Must have a Secondary School Certificate (SSCE or WAEC). ND, HND or higher a strong asset.
- Adaptability, flexibility and a willingness to learn new things.
- Experience in retail or a retail environment preferred but not required.
- Demonstrated commitment to creating an exceptional customer experience or, willing to learn.
- Ability to move or lift small, medium to large items.
- Availability to work early mornings, weekdays and weekends .
- Bilingualism (English/ Yoruba) or other Nigerian languages an asset.
How to Apply
Interested and qualified candidates should send their Cover Letters and Resume to: jobs@tracybookshop.com using the Job Title as the subject of the email.
