Overview
LadyBiba is a fashion brand dedicated to making women standout as Lady Bosses in a classy and unique way.
Job Position: Sales Assistant Officer
Job Location: Mainland, Lagos
Job Description
- Muse africa a sister brand to Lady Biba is seeking to fill this role for a 3 months contract where the selected candidate would work hybrid(3 days in the office and 2 days remote).
- Greeting customers and assisting them in finding products or services they need.
- Advising customers on product features and benefits, and providing them with accurate information about pricing, promotions, and warranties.
- Assisting customers with the checkout process, including handling cash, credit card, and other payment transactions.
- Processing returns and exchanges, and resolving customer complaints in a courteous and efficient manner.
- Maintaining the appearance of the store, including stocking shelves, arranging displays, and ensuring that merchandise is well-presented and in good condition.
- Performing inventory checks and restocking merchandise as needed.
- Collaborating with other sales staff to achieve sales targets and objectives.
- Staying up-to-date with product knowledge, promotions, and industry trends to provide customers with accurate information.
- Providing feedback to management on customer preferences, buying patterns, and other market trends that could impact sales.
- Conducting market research to identify target audiences and create campaigns that resonate with them.
- Collaborating with marketing, sales, and product development teams to ensure consistent messaging across all channels.
- Managing social media accounts and creating engaging content to promote the brand.
- Must know how to do copywriting and use wordpress
Job Requirements
- Bachelor’s Degree / HND / OND. B.Sc in Marketing or related field is a plus.
- Experience: 2 – 4 years
- Proven work experience as a Customer Success Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments.
Application Deadline
30th March, 2023.
How to Apply
Interested and qualified candidates should send their Resume to: hr@ladybiba.com using the Job Title as the subject of the email.