Overview
Elvaridah is a Business Development Company with the primary objective of working with businesses and business owners to start up their businesses, improve, differentiate or expand already existing ones.
Job Position: Sales Associate
Job Location: Lagos
Job Description
- As a Sales Associate, you will be the first point of contact for our customers, providing an exceptional shopping experience and driving sales growth.
- Your interpersonal skills, product knowledge, and ability to build customer relationships will contribute to the store’s success and customer satisfaction.
Job Responsibilities
Customer Engagement:
- Greet customers warmly and provide assistance in locating products.
- Understand customer needs and preferences, offering personalized recommendations.
- Provide information about product features, pricing, and promotions.
Sales Generation:
- Actively engage with customers to initiate and close sales transactions.
- Meet or exceed individual and team sales targets.
- Upsell and cross-sell products to enhance the customer’s shopping experience.
Product Knowledge:
- Develop a deep understanding of product offerings and specifications.
- Stay updated with new arrivals, trends, and product benefits.
- Communicate product details effectively to customers.
Customer Service:
- Handle customer inquiries, complaints, and returns courteously and professionally.
- Resolve customer issues promptly, escalating when necessary.
- Ensure a positive shopping experience that builds customer loyalty.
Team Collaboration:
- Collaborate with colleagues to achieve store goals and create a positive work environment.
- Share customer feedback, trends, and insights with the team.
- Maintaining Store Aesthetics
- Assist in maintaining a visually appealing and well-organized store environment
- Restocking merchandise and keeping displays clean and tidy.
Job Requirements
- Bachelor’s Degree / HND in Business Administration, or related field (preferred).
- Cross selling and Upselling
- Proven work experience as a Sales Associate or similar role.
- Strong customer interaction and interpersonal skills.
- Excellent Oral and written communication skills
- Great dress sense, level headed and comported
- Customer-focused mindset and ability to retain customer
- Familiarity with social media and relevant tools required for the job
- Sales-driven with a passion for meeting targets and achieving results.
- Energetic, enthusiastic, and a team player.
- Polite, friendly and sociable.
How to Apply
Interested and qualified candidates should send their CV to: careers@elvaridah.com using the Job Title as the subject of the email.