Overview
CargoExtra Logistics is a supply chain e-commerce company. Our goal is to provide a seamless online shopping experience and transporting goods across borders and within Nigeria. We believe that the services, offered by our company, should satisfy the high expectations of our customers. We are dedicated to creating added value for our customers by implementing modern technology in our work. That is why the desire for constant improvement is the driving force behind our Logistics business.
Job Position: Sales Executive
Job Location: Ojuelegba Road, Tejuosho – Lagos
Job Description
- Conduct market research to identify new sales opportunities and evaluate customer needs.
- Communicate with customers to understand their requirements and needs.
- Build customer loyalty by demonstrating empathy, transparency, and consistency.
- Process customers’ orders, and requests, and provide shipping information.
- Track and document calls and sales.
- Improve customer satisfaction by identifying the causes of dissatisfaction and creating improvement.
- Provide effective resolutions to customers’ complaints about shipped goods or services.
- Enhance productivity by having adequate knowledge about the organization’s services.
- Record customer reviews to improve productivity and enhance sales and revenue growth.
- Give weekly and monthly reports of job activities and spot improvements for job productivity.
Job Requirements
- Minimum of BSc or its equivalent in related fields.
- Minimum of 2 years core in marketing role.
- Proficient in Microsoft Office.
Application Deadline
1st May, 2024.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@cargoextra.com using the Job Title as the subject of the email.