Overview

Moove is on a mission to make Africa and other emerging markets more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 cities in emerging markets. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.

Job Position: Sales / Onboarding Executive

Job Location: Lagos

Job Description

  1. Moove is looking for a professional with strong business acumen and an entrepreneurial attitude to be the Onboarding /Sales Executive, reporting to the City Fleet  Manager.
  2. As a proven result-driven person, the Onboarding /Sales Executive will be responsible for the coordination of the entire onboarding process of the drivers.
  3. In this role, you will dig deep into effectively providing customer service for drivers so as to make the organization run more efficiently.
  4. If you’ve got patience, some big ideas, and an uncanny knack for customer service, this is the role for you!

Job Responsibilities

  1. Deliver 100% satisfaction, in-person support to our drivers.
  2. Walk drivers through onboarding and all of the tools to be successful
  3. Help brand the Moove name and get drivers excited
  4. Stay on top of Moove policies and procedures
  5. Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards.
  6. Welcome and greet customers delightfully.
  7. Accurately describe Moove’s product features and benefits to drivers.
  8. Ensure all onboarded drivers are transferred to the Moove Fleet account.
  9. Resolve driver related issues.

Job Requirements
What You will need for this position:

  • A Bachelor’s Degree in any field.
  • 1-2 years of experience.
  • Excellent communication skills.
  • Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organization and externally.
  • Must be customer service-centric.
  • Must possess basic administration skills.
  • Ability to work independently, with little or no supervision.
  • Ability to work in a fast-paced environment.

Who You’ll Be Working with:

  • Directly reporting to the City Fleet Manager and closely working with our Operations Team.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Sales

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