Overview

At Tidyex Home Services, we are committed to being the premier home service provider in North Dallas, Texas (Frisco, Prosper, McKinney, Celina, and neighboring cities). Our dedication to providing exceptional services and prioritizing customer satisfaction sets us apart in the industry. We constantly strive to innovate and improve, ensuring that we deliver nothing short of excellence.

Job Position: Sales & Marketing Executive

Job Location: Lagos

Job Description

  1. We are seeking a dynamic and customer-centric individual to join our team as a Sales and Marketing Executive. If you thrive on building strong relationships, ensuring customer satisfaction, and driving business growth through sales and marketing efforts, we want you on board.
  2. As a key member of our team, you will play a vital role in enhancing customer experience, fostering lasting partnerships, and contributing to sales and marketing initiatives within the cleaning industry.

Job Responsibilities

  1. Facilitate, manage, and oversee telephone interactions to ensure positive and engaging customer engagement.
  2. Develop and implement sales and marketing strategies to enhance customer satisfaction, loyalty, and drive business growth.
  3. Proactively engage with customers, understanding their needs, and providing effective sales solutions.
  4. Collaborate with cross-functional teams to ensure customer requirements are met and contribute to overall business goals, including sales and marketing objectives.
  5. Monitor and analyze customer usage patterns, providing insights and recommendations for improving sales and marketing efforts.
  6. Stay abreast of industry trends, competitor activities, and customer feedback to adapt and enhance sales and marketing strategies.
  7. Conduct regular check-ins and reviews with customers, addressing concerns, optimizing their experience, and identifying sales opportunities.
  8. Develop and deliver customer training programs to maximize product/service utilization and promote upselling opportunities.
  9. Analyze and report on sales and marketing metrics, highlighting achievements and areas for improvement.
  10. Explore and implement new tools and techniques to optimize sales and marketing processes.

Job Requirements

  • Bachelor’s Degree in Communications, Marketing, or a related field.
  • Proven experience in sales and marketing roles with a track record of successful customer engagement.
  • 3-5 years of professional experience in customer care.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Detail-oriented with a focus on delivering exceptional customer service.
  • Analytical mindset with the ability to track and measure the success of sales, marketing, and customer care initiatives.

Skills:

  1. Sales and Marketing Strategy Development
  2. Relationship Building and Management
  3. Data Analysis and Reporting
  4. Proactive Problem Solving
  5. Communication
  6. Customer Care Experience.

Application Deadline
31st March, 2024.

How to Apply
Interested and qualified candidates should send their CV to: podidi@tidyex.com using the Job Title as the subject of the mail.