Overview

Liberty Life, where your health is our top priority. In partnership with NEM Health. We are dedicated to making quality healthcare accessible to every Nigerian by providing comprehensive health insurance solutions tailored to your unique needs.

Job Position: Sales officer at LibertyPay
Location: Lagos

Job Description
The LibertyLife Sales Officer is responsible for driving the field-based sales of LibertyLife’s insurance products to individuals, groups, and SMEs. This role requires a proactive and performance-driven sales professional capable of closing high volumes of insurance enrollments and contributing significantly to the company’s ₦100M offline monthly sales target. The ideal candidate is self-motivated, persuasive, and passionate about expanding access to affordable insurance solutions.

Role Responsibilities

Field Sales & Customer Acquisition

  1. Drive insurance product sales through field activities, community engagements, and door-to-door.
  2. Engage, educate, and enrol prospects on LibertyLife health, life, and microinsurance plans.
  3. Consistently meet personal sales quota, contributing to the ₦100M monthly offline sales goal.
  4. Onboard at least 50 new customers monthly through direct field sales.

Customer Activation & Support

  1. Ensure newly enrolled customers activate their policies and understand coverage benefits.
  2. Assist customers with premium payment options and policy documentation.
  3. Provide post-enrollment support and education to foster long-term retention.
  4. Maintain strong follow-up to ensure renewals and satisfaction.

Territory Management & Outreach

  1. Cover assigned territories effectively, maximising high-potential areas.
  2. Conduct street activations, local market engagement, and community health talks.
  3. Identify clusters for mass policy enrollments (e.g., artisans, cooperatives, trade groups).
  4. Refer high-performing community members for potential reseller roles.

Performance Reporting & Tracking

  1. Maintain accurate daily records of customers, conversions, and collections.
  2. Use CRM or mobile tools to update sales activities and outcomes.
  3. Participate in weekly review meetings with the team lead to track targets and optimise strategy.

Complusory Requirements

  1. Customer onboarding: ≥ 50 active policies/month
  2. Activation rate: ≥ 90% of new enrollees activated within 7 days
  3. Policy renewals: ≥ 80% renewal rate after 3 months
  4. Field coverage: Assigned territory covered ≥ 90% weekly
  5. Sales accuracy: All customer data is properly captured and submitted

Additional Requirements

  1. Minimum 2 years of experience in field sales, insurance, microfinance, or financial services
  2. Track record of meeting or exceeding monthly sales targets.
  3. Fluency in English and at least one local language is required.
  4. A minimum of an OND and a bachelor’s degree in marketing, business, or social sciences is an advantage.

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Tagged as: Accounting, Business Development, Sales

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