Overview

Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.

We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.

Job Position: Sales Support Administrator

Location: Lagos

Job Description

  • This role is individually accountable for providing immediate response to administrative  requirements in accordance with SLA parameters, in a processing environment.
  • Technical knowledge is limited to some products and or processes.

Job Responsibilities

  1. Follows standardised processes and provides administrative support in line with normal business functioning.
  2. Delivers on daily production standards and adheres to service and quality standards.
  3. Provides an indirect service to customers and intermediaries.
  4. Responds to immediate requirements within procedure.
  5. Uses standard administrative techniques to coordinate own work.
  6. Product and process knowledge in different areas may differ but basic skills remain the same.
  7. Technical knowledge is limited to some products and or processes.

Key Result Areas
Documentation Processing:

  • Responds to immediate administrative requirements within procedure
  • Follows standardized processes and provides administrative support in line with normal business functioning.
  • Delivers on daily production standards.
  • Uses standard administrative techniques to coordinate own work.

Personal Effectiveness:

  • Accountable for service delivery through own efforts.
  • Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
  • Makes increased contributions by broadening individual skills.
  • Collaborates effectively with others to achieve personal results.
  • Accepts and lives the company values.

Quality Assurance:

  • Performs quality checks on own work.
  • Adheres to service and quality standards
  • Qualifications and Experience
  • A first degree or its equivalent. Good Analytical skills, technical/insurance product knowledge and relevant experience would be an added advantage.

Education

  • Bachelor of Science (B.Sc)

Closing Date
15th March, 2022.

How to apply
Interested and qualified candidates should:
Click here to apply online

Note: Only shortlisted candidates will be contacted

Tagged as: Sales